Passionimports.com is a wholesale distributor for businesses. A Tax ID must be provided from US
customers. Please email us a clear copy/scan or photo image of the Tax ID to
firstname.lastname@example.org. Businesses that do not have a Tax ID readily available or are in process
of obtaining one, please contact us @ (201) 880-6757.
International customers are not required a Tax ID.
Passionimports.com reserves the right to accept or deny services to any party.
Minimum order is $50 (subject to change at any time).
We accept American Express / Discover / VISA / MASTERCARD and PayPal.
International we accept Maestro / JCB and Unionpay.
There are no exceptions to the minimum order!
Orders placed by 3pm will be shipped out same day. No guarantees for orders placed after 3pm for
same day shipping and may be processed the following business day.
Upgraded shipping methods follow the same 3pm cut off time. Additional charges may apply at
checkout. You may contact us to check the status of your order.
If we are not able to ship out any requested items due to damages, defects or any other acts of God that
may occur, we will issue a store credit to your account that you may use at any time towards any future
Customers will incur all shipping and handling charges unless any special events or promotions are
All orders will be shipped via UPS within the continental US, Hawaii, Alaska, US Territories (Puerto Rico,
Guam) and the Virgin Islands and for all International shipments.
All orders are insured up to $100.00 without additional charge. If you require additional insurance,
please notify us @ (201) 880-6757.
We DO NOT ship to P.O. Box Addresses.
We are NOT responsible for shipping costs incurred for any returned items.
We are NOT responsible for any duty/tariff/taxes on shipments. It is the responsibility of the customer
to incur these costs and to be aware of any other rules or regulations that may apply. We highly
recommend researching the details for the most current and up-to- date restrictions before placing an
order as the customer will be held responsible for any additional charges resulting from returned
Please contact us if any other shipping arrangements are needed.
In the case that an item or items need to be returned due to damage or other reasons, please fill out the
RMA form in the Return & Return status section listed in Your Account within 10 business days of the
shipment date. After you have received an RMA number you may send the items back to us. Please
include a copy of the RMA or if you are not able to print it out, make sure the RMA number is visibly
written on the box.
We DO NOT reimburse and are NOT responsible for any shipping fees associated with returns or
A 30% restocking fee will be charged for all unwanted items returned to us.
Returns must be sent back with all parts included with its original packaging.
We are not responsible for any returned items being shipped back to us that are lost or undeliverable.
No returns will be accepted on closeout/clearance or sale items.
We do not offer any exchanges/replacements for returned items. We will issue a store credit to the
customer's account once we have received the items and has been cleared, which may be used towards